Shipping policy

Last updated: October 28, 2026

This Shipping Policy explains how and when orders from randle-davies.com are processed and delivered.

Shipping Destinations

We ship to addresses within the United States only. We do not currently offer international shipping.

Processing Time

Orders are processed within 1–2 business days (Monday – Friday, excluding major US holidays). Orders placed on weekends or holidays begin processing the next business day.

Delivery Time

Stage

Timeframe

Order processing

1–2 business days

Transit time

5–6 business days

Total estimated delivery

6–8 business days

 

Delivery times are estimates and begin once your order is placed. Carrier delays, severe weather or high-volume periods may occasionally extend delivery.

Carriers

We ship with USPS, UPS and FedEx. We select the carrier based on your order's size, weight and destination.

Shipping Costs

•       Free shipping on all orders of $50.00 USD or more within the United States.

•       Orders under $50.00 are charged a shipping rate calculated at checkout based on weight and destination. You will see the exact cost before you pay.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. Tracking information may take up to 24 hours to update after shipment.

Address Accuracy

Please check your shipping address carefully before placing your order. We are not responsible for orders delayed or lost because of an incorrect address. If you notice an error, contact us right away – we can update the address if the order has not yet shipped.

Lost or Damaged Packages

If your tracking shows delivered but you cannot find your package, check around your property and with neighbors, then contact us within 7 days of the delivery date. If your order arrives damaged, email info@randle-davies.com within 7 days of delivery with photos so we can arrange a replacement or refund.

Contact

Questions about shipping? Email info@randle-davies.com or call +1 502-695-2255, Monday – Friday, 8:00 AM – 5:00 PM ET.