Payment Policy

Last updated: October 28, 2026

This Payment Policy explains how payments are accepted and processed for orders placed at randle-davies.com, operated by Randle-Davies Construction Co., 1 Mill Creek Park, Frankfort, KY 40601, United States.

Accepted Payment Methods

We accept the following payment methods:

•       Major credit and debit cards – the card brands accepted are displayed at checkout.

•       Shop Pay – Shopify's accelerated checkout, which can store your payment and shipping details for faster purchases.

We do not accept cash on delivery, personal checks, or money orders for online orders.

Currency

All prices on our website are listed and charged in US dollars (USD).

When Your Payment Is Charged

Your payment method is authorized when you place your order and charged once the order is confirmed. If an item cannot be fulfilled, we will contact you and refund the charge for that item to your original payment method.

Payment Security

Payments are processed through Shopify's secure checkout, which meets the Payment Card Industry Data Security Standard (PCI DSS). All payment information is encrypted during transmission. Randle-Davies Construction Co does not see or store your full card number.

Sales Tax

Applicable sales tax is calculated at checkout based on your shipping address and is shown before you confirm your order.

Declined Payments

If your payment is declined, please confirm that your billing details match those on file with your card issuer, check that your card has not expired, or try a different payment method. For further help, contact your card issuer or reach us at info@randle-davies.com.

Pricing Errors

We work to keep product prices accurate. If an item is listed at an incorrect price, we will contact you before shipping and give you the choice of continuing at the correct price or cancelling for a full refund.

Refunds

Approved refunds are issued to the original payment method. See our Return & Refund Policy for full details.

Contact

Questions about payment? Email info@randle-davies.com or call +1 502-695-2255, Monday – Friday, 8:00 AM – 5:00 PM ET.