Privacy policy
Last updated: October 28, 2026
Randle-Davies Construction Co ("we," "us," or "our") operates randle-davies.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit the Site, make a purchase, or contact us.
Information We Collect
Information you provide to us:
• Contact details such as your name, email address, phone number and shipping and billing addresses
• Order details, including products purchased and order history
• Account information, if you create an account
• Messages you send us through email, phone or our contact form
Payment information: Payments are processed by Shopify and its payment partners. We do not receive or store your full card number.
Information collected automatically:
• Device and browser information, IP address and approximate location
• Pages viewed, links clicked and how you arrived at the Site
• Information collected through cookies and similar technologies
How We Use Your Information
We use your information to:
• Process, ship and deliver your orders
• Send order confirmations, shipping updates and customer service replies
• Handle returns, refunds and exchanges
• Prevent fraud and protect the security of our Site
• Improve our website, products and customer experience
• Send marketing emails, only if you have opted in; you can unsubscribe at any time
• Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business:
• Shopify, which hosts our store and processes payments
• Shipping carriers (USPS, UPS, FedEx) to deliver your orders
• Service providers that help with analytics, email and customer support, under agreements that limit their use of your data
• Legal authorities, when required by law or to protect our rights
Cookies
We use cookies to keep your cart working, remember your preferences and understand how visitors use the Site. You can control cookies through your browser settings. Disabling some cookies may affect how the Site works.
Data Retention
We keep order information for as long as needed to fulfill orders, meet tax and accounting requirements and resolve disputes. We delete or anonymize information we no longer need.
Data Security
We use reasonable technical and organizational measures to protect your information, including the encryption provided by Shopify's checkout. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
Depending on your state of residence, including under California and Kentucky consumer privacy laws, you may have the right to:
• Know what personal information we hold about you
• Request a copy of your information
• Correct inaccurate information
• Request deletion of your information
• Opt out of targeted advertising
To make a request, email info@randle-davies.com. We will verify your identity before responding and will not discriminate against you for exercising your rights.
Children's Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our Site may link to other websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new "Last updated" date.
Contact Us
Randle-Davies Construction Co
1 Mill Creek Park, Frankfort, KY 40601, United States
Email: info@randle-davies.com
Phone: +1 502-695-2255